Support

A climber's field log — for iPhone, Android, and the web.

Get in Touch

Questions, bugs, feature requests, or anything else about Crag Log: email david.lonneman@gmail.com. Most messages get an answer within a couple of days. If you're reporting a bug, it helps to include your device, the app version, and what you were doing when it went wrong.

Common Questions

How do I log a climb?: Open The Log and tap "Log a Climb." Enter the route, grade, and style, and mark whether you sent it, onsighted it, or left it as an open project. The entry files itself under the crag you climbed at, so that crag's chapter grows as you go back.
My crag isn't in the Atlas. Can I still log it?: Yes. If a search turns up nothing, you can enter the area yourself and log against it. Area and route data comes from OpenBeta, an open database of climbing information, so coverage varies by region — some areas simply haven't been imported yet.
Who can see what I log?: You decide per entry. Every climb, session, and trip carries its own visibility — private, friends, or public — set when you log it and changeable afterwards. Nothing is shared publicly unless you choose it.
What is the trip planner asking for an API key?: The trip-planning assistant is optional and runs on your own Anthropic API key, which is stored on your device and never sent to us. Every other part of the app works without it. If you don't want to use it, you can ignore that screen entirely.
Does it work without a signal?: Yes. Logging works offline and syncs when you're back on a connection, which is the normal state of affairs at most crags.
I forgot my password.: On the sign-in screen, choose "Forgot password" and enter your email. A reset link will be sent to you. If you signed up with Google or Apple, use that same button to sign back in — there's no separate password to reset.

Deleting Your Account

Open the You tab and choose "Delete account." This permanently removes your profile along with your climbs, gym sessions, and trips. It cannot be undone. If you'd rather have it handled for you, email david.lonneman@gmail.com from the address on the account.

Privacy

What we collect and why is set out in full in the privacy policy.